Frequently Asked Questions

AutoRunner.ai is a comprehensive AI-powered automation platform that combines test automation, RPA (Robotic Process Automation), data scraping, and customer support automation into a single intelligent solution. Unlike traditional tools that focus on just one area, AutoRunner.ai uses advanced AI to understand your business processes and automate them end-to-end - from testing your applications to automating complex business workflows, extracting data, and handling customer interactions.

Our platform uses natural language processing, allowing you to describe what you need in plain English, and our AI handles the rest - creating test scripts, building automation workflows, connecting disparate systems, and more.

AutoRunner.ai is much more than just test automation. While we excel at AI-powered test automation, we're a complete automation platform that includes:

• AI Test Automation: Automated test generation, execution, and reporting
• RPA Automation: Full business process automation, connecting legacy and modern systems
• Data Scraping: Intelligent data extraction from any website or application
• Customer Support Automation: AI-powered ticket routing, resolution, and analytics

Unlike tools that specialize in only one area, AutoRunner.ai provides a unified platform for all your automation needs.

AutoRunner.ai offers enterprise-grade RPA capabilities with several key advantages:

• AI-First Approach: Our AI understands context and adapts to changes automatically, reducing maintenance by 85% compared to traditional RPA tools that require constant updates
• Natural Language: Describe what you need in plain English - no complex scripting or drag-and-drop workflows required
• Unified Platform: Unlike UiPath or Automation Anywhere that focus solely on RPA, we combine test automation, RPA, data scraping, and customer support in one platform
• Self-Healing: Our AI automatically adapts to UI changes, application updates, and system modifications without manual intervention
• Cost-Effective: Starting at $29.99/month for individuals, with enterprise plans that provide more value than traditional RPA suites

While traditional RPA tools require extensive training and maintenance, AutoRunner.ai's AI handles the complexity for you.

AutoRunner.ai is built for enterprise-scale automation. This is a common misconception. Our platform handles:

• Complex multi-system integrations (legacy systems, cloud applications, APIs)
• High-volume process automation (thousands of transactions per day)
• Enterprise security and compliance requirements
• Team collaboration with role-based access control
• Advanced scheduling, monitoring, and reporting
• Scalable infrastructure that grows with your business

Our enterprise customers automate critical business processes including invoice processing, customer onboarding, data migration, system integrations, and more. The $29.99/month plan is for individual developers, but our enterprise solutions scale to handle the most complex automation needs.

AutoRunner.ai uses advanced AI with genuine reasoning capabilities, not just basic automation assistance. This is an important distinction:

• Intelligent Test Generation: Our AI analyzes your application's UI, understands business logic, and generates comprehensive test suites autonomously - not just recording and replaying
• Context Understanding: The AI understands relationships between UI elements, data flows, and business processes
• Self-Healing Automation: When applications change, our AI detects the changes, understands the new structure, and automatically updates automation scripts without human intervention
• Natural Language Processing: Describe complex workflows in plain English, and our AI translates them into working automation
• Predictive Analytics: AI identifies patterns, predicts failures, and suggests optimizations
• Intelligent Error Handling: When errors occur, the AI analyzes the situation and attempts multiple resolution strategies

Unlike tools that only help with selector management or simple retries, AutoRunner.ai's AI makes intelligent decisions about how to automate your processes.

While AutoRunner.ai significantly reduces the need for manual testing and repetitive QA work, human QA engineers become more strategic and valuable rather than being replaced:

• Strategic Focus: QA teams can focus on complex test scenarios, exploratory testing, and quality strategy instead of writing repetitive test scripts
• AI Collaboration: Our AI handles the routine work (test generation, execution, regression testing) while humans focus on creative problem-solving and edge cases
• Reduced Manual Work: Studies show our customers reduce manual testing time by 70-85%, freeing QA engineers for higher-value work
• Better Coverage: AI generates more comprehensive test coverage than manual testing, catching issues humans might miss
• Faster Feedback: Automated testing provides instant feedback, allowing QA teams to iterate faster

Think of it as AI handling the repetitive work so your QA team can focus on what humans do best - strategic thinking, creativity, and complex problem-solving.

Our AI uses multiple advanced techniques to understand your application:

• Visual Analysis: AI analyzes UI elements, layouts, and visual patterns to understand the application structure
• DOM Intelligence: Understands HTML structure, relationships between elements, and data flows
• Behavioral Learning: Observes user interactions and learns common workflows
• Context Awareness: Understands business logic by analyzing data patterns, form validations, and user flows
• Natural Language Understanding: When you describe what needs testing, AI translates requirements into test scenarios

Simply describe what you need tested (e.g., "Test login with invalid credentials"), and our AI understands the UI, identifies the relevant elements, creates test steps, and executes them - all automatically.

Yes, this is one of our core strengths. AutoRunner.ai's self-healing AI automatically adapts to application changes:

• Automatic UI Adaptation: When buttons move, forms change, or elements are renamed, our AI detects these changes and updates automation scripts automatically
• Multiple Selector Strategies: AI maintains multiple ways to identify elements (ID, class, text, position, visual) and switches strategies when one fails
• Change Detection: Continuously monitors applications and proactively updates automation when changes are detected
• Intelligent Recovery: If automation fails, AI analyzes the failure, identifies what changed, and attempts alternative approaches

This reduces maintenance by 85% compared to traditional automation tools that break whenever applications update. Your automation stays working even as your applications evolve.

AutoRunner.ai is a fully mature, enterprise-grade RPA platform that goes far beyond browser automation:

• Multi-System Integration: Connects legacy systems, modern cloud applications, databases, APIs, and desktop applications
• End-to-End Process Automation: Handles complete business processes from start to finish, not just individual browser actions
• Orchestration & Scheduling: Advanced workflow orchestration, scheduling, and task management
• Enterprise Features: Role-based access, audit logs, compliance reporting, error handling, and monitoring
• Data Processing: Handles complex data transformations, validations, and integrations
• Exception Handling: Intelligent error handling, retry logic, and escalation workflows

While we excel at browser automation, we're a complete RPA platform that automates entire business processes across multiple systems and applications.

Absolutely - this is one of our core RPA capabilities. AutoRunner.ai specializes in connecting systems that traditional integration methods can't reach:

• Legacy System Integration: Automates interactions with old systems that lack modern APIs or integration capabilities
• UI-Based Automation: Uses AI to interact with legacy applications through their user interfaces
• Gap Filling: Acts as a bridge between disconnected systems - connecting legacy systems to modern cloud applications
• Data Extraction: Extracts data from legacy systems and feeds it into modern systems
• Process Automation: Automates entire workflows that span legacy and modern systems

This is exactly what our "RPA Gap Filling" feature does - we fill the gaps in your automation infrastructure by connecting systems that traditional RPA tools struggle with.

AutoRunner.ai can automate virtually any business process. Common use cases include:

• Data Entry & Migration: Automating data entry across multiple systems, data migration projects
• Invoice Processing: Extracting invoice data, validating, and entering into accounting systems
• Customer Onboarding: Automating customer registration, account setup, and verification processes
• Report Generation: Collecting data from multiple sources and generating reports automatically
• Order Processing: Processing orders, updating inventory, sending confirmations
• Compliance & Auditing: Automating compliance checks, audit trails, and reporting
• System Integration: Connecting disconnected systems and automating data flows between them
• Customer Support: Automating ticket routing, response generation, and resolution workflows

If it involves repetitive tasks, data movement, or system interactions, AutoRunner.ai can likely automate it.

Yes, AutoRunner.ai includes comprehensive TestOps dashboards and advanced QA analytics:

• Real-Time Dashboards: Live dashboards showing test execution status, pass/fail rates, execution trends, and performance metrics
• QA Analytics: Detailed analytics on test coverage, test execution history, failure patterns, and quality trends over time
• Customizable Reports: Build custom reports and dashboards tailored to your team's needs
• Team Metrics: Track team performance, automation ROI, time saved, and efficiency gains
• Historical Analysis: View historical test data, identify trends, and make data-driven decisions
• Export Capabilities: Export reports and analytics in multiple formats (PDF, CSV, JSON) for sharing and analysis

Our TestOps dashboards provide complete visibility into your test automation efforts, helping you optimize quality and efficiency.

Absolutely - AutoRunner.ai provides comprehensive failure analysis:

• Root Cause Analysis: AI-powered analysis that identifies the exact cause of test failures, not just error messages
• Detailed Logs: Complete execution logs with step-by-step actions, timestamps, and detailed error information
• Automatic Screenshots: Screenshots captured at every step, especially at failure points, showing exactly what the application looked like when the test failed
• Video Recordings: Full video recordings of test executions for complete visibility
• Error Context: Contextual information about what was happening before, during, and after the failure
• Failure Patterns: AI identifies patterns in failures to help you understand systemic issues
• Quick Debugging: All failure information is presented in an easy-to-understand format for quick debugging

When a test fails, you get everything you need to understand why and fix it quickly - logs, screenshots, videos, and AI-powered root cause analysis.

AutoRunner.ai uses advanced machine learning for intelligent element location:

• Multi-Strategy ML Locators: Machine learning models that use multiple strategies (visual, semantic, structural, contextual) to locate elements
• Self-Healing Intelligence: ML models continuously learn from your application and adapt to changes automatically
• Visual Recognition: ML-powered visual element recognition that can find elements even when IDs or classes change
• Contextual Understanding: ML understands the context and relationships between elements to locate them intelligently
• Adaptive Learning: The system learns from successful and failed locator attempts to improve accuracy over time
• Fallback Strategies: Multiple ML models work together, with intelligent fallbacks when one strategy doesn't work
• Zero Maintenance: ML locators adapt automatically - no manual updates needed when applications change

Our machine learning-powered locators go far beyond basic self-healing - they use advanced AI to understand and adapt to your application's structure intelligently.

Yes, AutoRunner.ai includes comprehensive test management and organization capabilities:

• Test Organization: Organize tests into folders, groups, and hierarchies for easy management
• Test Groups & Suites: Create test groups and suites to organize related tests and run them together
• Tagging & Labeling: Tag tests with labels for easy filtering, searching, and organization
• Test Versioning: Track test versions and changes over time
• Test Dependencies: Define test dependencies and execution order
• Test Templates: Create reusable test templates for common scenarios
• Search & Filter: Powerful search and filtering to find tests quickly
• Bulk Operations: Perform bulk operations on multiple tests (enable/disable, delete, assign, etc.)
• Test Sharing: Share tests across teams and projects

Our test management features help you organize, maintain, and scale your test automation efforts efficiently.

Yes, AutoRunner.ai supports extensive customization and extension capabilities:

• Custom Actions: Create custom automation actions using JavaScript, Python, or other scripting languages
• API Integration: Full REST API for programmatic control and custom integrations
• Webhook Support: Webhooks for triggering automations and receiving notifications
• Custom Functions: Write custom functions and libraries to extend automation capabilities
• Plugin System: Build and install plugins to add new features and integrations
• Script Execution: Execute custom scripts within automation workflows
• External Tool Integration: Integrate with external tools and services through custom code
• Advanced Configuration: Advanced configuration options for power users and developers

While AutoRunner.ai's natural language interface makes automation accessible to everyone, developers can extend it with custom scripting for unlimited flexibility.

AutoRunner.ai offers mature, well-documented CI/CD integrations with comprehensive ecosystem support:

• Native CI/CD Integrations: Native integrations with Jenkins, GitHub Actions, GitLab CI, Azure DevOps, CircleCI, and all major CI/CD platforms
• Comprehensive Documentation: Extensive, well-maintained documentation with step-by-step guides, examples, and best practices
• API-First Architecture: RESTful API designed for seamless CI/CD integration
• Pre-Built Workflows: Pre-configured workflows and templates for common CI/CD scenarios
• Ecosystem Integrations: Integrations with Jira, Slack, Teams, email, and other tools for notifications and reporting
• Test Result Reporting: Detailed test results automatically reported back to CI/CD platforms
• Parallel Execution: Support for parallel test execution in CI/CD pipelines
• Artifact Management: Integration with artifact repositories and test result storage

Our CI/CD integration is production-ready with comprehensive documentation, examples, and support for all major platforms and tools.

Yes, AutoRunner.ai includes advanced flaky test detection and intelligent recommendations:

• Flaky Test Detection: AI analyzes test execution history to identify flaky tests that pass and fail inconsistently
• Pattern Recognition: ML algorithms recognize patterns in test failures to distinguish between real bugs and flakiness
• Root Cause Analysis: Identifies why tests are flaky (timing issues, race conditions, environmental factors, etc.)
• Automated Recommendations: Provides specific recommendations on how to fix flaky tests
• Stability Metrics: Tracks test stability scores and trends over time
• Alert System: Alerts you when tests become flaky or when flakiness patterns are detected
• Fix Suggestions: Suggests specific fixes like adding waits, improving selectors, or refactoring test logic
• Historical Analysis: Historical data analysis to understand when and why tests became flaky

Our flaky test detection helps you maintain reliable test suites by identifying and fixing unstable tests before they impact your CI/CD pipeline.

Yes, AutoRunner.ai provides comprehensive cross-platform support:

• Cross-Browser Testing: Test across Chrome, Firefox, Safari, Edge, and other browsers
• Operating System Support: Support for Windows, macOS, and Linux environments
• Mobile Platforms: Test on iOS and Android devices (both real devices and emulators)
• Desktop Applications: Automate Windows, macOS, and Linux desktop applications
• Cloud Platforms: Execute tests on cloud-based testing platforms and infrastructure
• Parallel Cross-Platform Execution: Run tests simultaneously across multiple platforms for faster feedback
• Platform-Specific Configurations: Configure platform-specific settings and capabilities
• Unified Reporting: Unified test results and reporting across all platforms

AutoRunner.ai ensures your applications work correctly across all platforms, browsers, and devices your users might use.

AutoRunner.ai offers significant advantages over traditional test automation frameworks:

• No Coding Required: Describe tests in natural language - no need to write Selenium, Cypress, or Playwright scripts
• AI Test Generation: AI automatically generates comprehensive test suites, while traditional tools require manual script writing
• Self-Healing: Tests automatically adapt to UI changes, while Selenium/Cypress tests break and require manual updates
• Faster Setup: Get started in minutes vs. weeks of framework setup and learning
• Intelligent Test Selection: AI identifies which tests to run based on code changes, reducing test execution time
• Better Coverage: AI generates more comprehensive test coverage than manual script writing
• Unified Platform: Test automation, RPA, and data scraping in one tool vs. managing multiple frameworks

While Selenium, Cypress, and Playwright are powerful for developers who want to code, AutoRunner.ai makes test automation accessible to everyone while providing enterprise-grade capabilities.

Yes, AutoRunner.ai integrates seamlessly with all major CI/CD platforms:

• Jenkins: Full integration with Jenkins pipelines for automated test execution
• GitHub Actions: Native GitHub Actions integration for continuous testing
• GitLab CI: Complete GitLab CI/CD pipeline integration
• Azure DevOps: Integration with Azure Pipelines
• CircleCI, Travis CI: Support for all major CI/CD platforms
• API Access: RESTful API for custom integrations with any CI/CD tool

Tests can be triggered automatically on code commits, pull requests, or scheduled intervals. Results are reported back to your CI/CD platform with detailed analytics.

AutoRunner.ai supports comprehensive testing across multiple types:

• Functional Testing: End-to-end user workflows, feature validation
• Regression Testing: Automated regression test suites that run on every release
• UI Testing: Visual testing, layout validation, responsive design testing
• API Testing: REST API testing, integration testing
• Cross-Browser Testing: Tests run across Chrome, Firefox, Safari, Edge
• Mobile Testing: Mobile web and app testing capabilities
• Performance Testing: Load testing, performance monitoring
• Accessibility Testing: Automated accessibility compliance checking

Our AI automatically determines the best testing approach for your application and generates appropriate test scenarios.

AutoRunner.ai achieves 99%+ accuracy in data extraction, significantly higher than manual data entry which typically has 5-10% error rates:

• AI-Powered Extraction: AI understands page structure and extracts data intelligently, not just pattern matching
• Data Validation: Automatically validates extracted data for consistency and accuracy
• Error Detection: AI identifies and flags anomalies or extraction errors
• Adaptive Learning: Improves accuracy over time by learning from corrections
• Multiple Extraction Strategies: Uses various methods to ensure data is captured correctly

Our customers report 99% accuracy rates, with data extraction happening 1000x faster than manual entry, available 24/7 without breaks or errors.

Yes, AutoRunner.ai handles all types of websites:

• JavaScript-Heavy Sites: Full support for Single Page Applications (SPAs), React, Angular, Vue.js applications
• Authentication Required: Handles login flows, session management, and authenticated data access
• Dynamic Content: Waits for content to load, handles infinite scroll, lazy loading, and AJAX requests
• CAPTCHA Handling: Advanced CAPTCHA solving capabilities for protected sites
• Rate Limiting: Intelligent rate limiting to avoid being blocked
• Complex Interactions: Can handle forms, dropdowns, pagination, and multi-step processes

Our AI understands modern web technologies and can extract data from any website, regardless of complexity.

AutoRunner.ai is designed to be accessible at all scales:

• Individual Plan ($29.99/month): Perfect for solo developers, freelancers, or small projects - includes core automation features
• Team Plans: Scalable pricing for growing teams with collaboration features
• Enterprise Plans (~$999/month): Full enterprise features including advanced scheduling, team management, priority support, and custom integrations

Unlike enterprise RPA tools that start at thousands per month, AutoRunner.ai provides enterprise-grade capabilities at a fraction of the cost. The $29.99 plan isn't a limitation - it's our commitment to making powerful automation accessible to everyone.

Our enterprise plan provides exceptional value compared to traditional RPA tools:

• Unified Platform: Test automation + RPA + Data scraping + Customer support (vs. separate tools for each)
• AI Self-Healing: 85% less maintenance than UiPath/Automation Anywhere
• Advanced Scheduling: Complex workflow scheduling and orchestration
• Team Collaboration: Role-based access, team management, shared workspaces
• Priority Support: 24/7 support with dedicated account management
• Custom Integrations: Tailored integrations with your existing systems
• Advanced Analytics: Comprehensive reporting and analytics dashboards
• Scalability: Handles enterprise-scale automation workloads

At ~$999/month, you get capabilities that would cost $5,000-10,000+ per month with traditional RPA vendors, plus you get test automation and data scraping included.

AutoRunner.ai integrates with virtually any system or technology:

• Web Applications: Any website, web app, or SaaS platform
• APIs: REST APIs, GraphQL, SOAP services
• Databases: SQL databases, NoSQL databases, data warehouses
• Cloud Platforms: AWS, Azure, GCP, and their services
• Enterprise Software: Salesforce, SAP, Oracle, Microsoft Dynamics, and more
• Legacy Systems: Mainframes, terminal applications, desktop apps
• Communication: Email, Slack, Teams, SMS, and messaging platforms
• File Systems: Local files, network drives, cloud storage

If a system has a UI, API, or data interface, AutoRunner.ai can integrate with it.

No installation required for most use cases. AutoRunner.ai is a cloud-based platform that works through your web browser. However:

• Cloud Platform: Access everything through your browser - no local installation needed
• Optional Agents: For on-premise system automation, lightweight agents can be installed (optional)
• Browser Extension: Optional browser extension for enhanced web automation capabilities
• API Access: Use our REST API from any application or script

Most users can start automating immediately through the web interface without any installation.

Security is our top priority:

• Encryption: All data encrypted in transit (TLS/SSL) and at rest
• Access Control: Role-based access control, multi-factor authentication
• Compliance: SOC 2, GDPR, HIPAA compliant infrastructure
• Audit Logs: Comprehensive audit trails for all actions
• Data Isolation: Complete data isolation between customers
• On-Premise Option: Enterprise customers can deploy on-premise for maximum security
• Regular Security Audits: Continuous security monitoring and penetration testing

We treat your data with the same security standards as major financial institutions.

You can start automating in minutes, not weeks:

• Sign Up: Create an account in under 2 minutes
• First Automation: Create your first automation workflow in 5-10 minutes
• No Training Required: Natural language interface means no extensive training needed
• Templates & Examples: Pre-built templates for common automation scenarios
• Guided Setup: Step-by-step wizards for common use cases
• Free Trial: Start with our free trial to explore all features

Unlike traditional RPA tools that require weeks of training, AutoRunner.ai's intuitive interface and AI assistance get you productive immediately.

No programming knowledge required. AutoRunner.ai is designed for users of all technical levels:

• Natural Language: Describe what you need in plain English - "Test login with invalid credentials" or "Extract product data from this website"
• Visual Interface: Intuitive web interface for building automations visually
• AI Assistance: AI handles the technical complexity for you
• No Code Required: Build complex automations without writing a single line of code

However, if you are a developer, you can use our API and advanced features for even more control and customization.

AutoRunner.ai provides comprehensive support at all plan levels:

• Documentation: Extensive documentation, tutorials, and guides
• Community Support: Active community forum for questions and best practices
• Email Support: Responsive email support for all users
• Priority Support: 24/7 priority support for enterprise customers
• Dedicated Account Manager: Enterprise customers get dedicated account management
• Training & Onboarding: Training sessions and onboarding assistance available

We're committed to your success and provide the support you need to maximize the value of automation.